About the position
Nsight Mental Health & Wellness is a treatment facility that provides residential psychiatric stabilization, PHP, IOP and outpatient services to clients struggling with primary mental health issues. Our experienced team is constantly evolving and looking to improve their programs that focus on providing the best quality care for those seeking help. While our company is fast paced, we heavily emphasize patience and understanding for all of our clients and team members. Our team members work hard and love what they do, all while being people-focused, relatable, and light-hearted. We are seeking an experienced, dynamic, and motivated Admission Representative to join our team. As an Admission Representative, you will play a crucial role in client care, providing guidance on treatment programs and options available at Nsight, and representing our facility to the public. If you are passionate about mental health treatment, helping people, and working with prospective clients, we welcome you to apply.
Responsibilities
- Engage with prospective clients to provide information about mental health treatment options offered at Nsight
- Collect insurance information
- Conduct on-site tours when needed for potential clients and family members
- Collaborate with the treatment team to ensure that relevant client needs are addressed upon admission
Requirements
- At least two years of current or prior admissions experience in a mental health treatment facility or psychiatric hospital
- Strong admissions related background in mental health treatment is required
- Excellent PC skills (MS Word, Excel, Salesforce)
- Proficiency managing a busy incoming call volume and prioritizing tasks
- Ability to educate and communicate effectively with clients, parents, spouses, or other treatment professionals
