About the position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role is an exciting opportunity to build a new product from the ground up within Optum Insight’s Innovation portfolio. Prior authorization can be the source of healthcare friction and delays, but advances in generative AI present the potential for transformative solutions that dramatically reduce the time and effort involved. The AI Product Owner, Digital Prior Authorization role will work closely with other product team members to partner with engineering to build, launch, and iterate AI-enabled products to be launched in 2025 that automate prior authorization approvals for payers. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Responsibilities
- Lead the end-to-end product lifecycle-from ideation through launch and post-launch optimization-by aligning with business goals and the product roadmap, addressing customer needs, and collaborating with stakeholders
- Create, prioritize, and maintain the product backlog. Ensure that the development team has a clear understanding of the requirements and priorities
- Write clear and concise user stories/defects and acceptance criteria. Ensure that user stories and defects are well-defined and ready for development
- Work closely with stakeholders, including customers, business leaders, and development teams, to gather requirements, provide updates, and manage expectations
- Participate in sprint planning meetings to help the team understand the priorities and goals for each sprint. Review and accept completed user stories at the end of each sprint
- Advocate for the end user by understanding their needs, behaviors, and pain points-especially within the prior authorization process
- Continuously evaluate and improve the product development process and implement best practices
- Thrive in a dynamic, fast-paced environment with evolving priorities and ambiguous challenges
Requirements
- 2+ years of product management experience, including new product development
- 1+ years of experience in external market product development (vs. internal tools)
- 1+ years of experience building digital solutions
- Experience in agile development environments
- Familiarity with agile tools such as Rally (or similar)
- Proven success partnering with engineering and cross-functional stakeholders
- Proven solid technical acumen to translate business goals into technical requirements
- Proven excellent communication and interpersonal skills
Nice-to-haves
- 1+ years of healthcare experience
- Proven working knowledge of Optum & UnitedHealth Group
- Proven understanding of the healthcare ecosystem including payers, providers and regulatory agencies
- Demonstrated skills in data-driven decision making
- Demonstrated ability to work independently and manage ambiguity
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
