About the position
Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish! Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers. Apple's US Decision Intelligence (DI) team is looking for a dedicated individual who is passionate about crafting, implementing, and operating AI solutions that have a direct and measurable impact on Apple Sales and its customers. We’re seeking a visionary US AI UX/UI engineer to own the end-to-end user experience strategy and design execution for AI-powered internal tools, including chat agents, insight delivery, and context-aware workflows. This role will operate in both capacities, to augment existing AI roadmap, as well as innovate and trailblazing new frontier tech projects, crafting AI experiences that reduce time to insights and catalyze decision making. AI is a team sport, and in your role, you will be key in leading and influencing teams on the translation of business problems and questions into GenAI solutions.
Responsibilities
- Architect the core GenAI UX/UI design to interact with Chatbot, Home Page, Summarization, iOS app, and other GenAI features.
- Drive design interoperability with existing systems.
- Partner closely with data science, engineering, and sales ops to embed design-aware intelligence in decision-making tools.
- Lead technical design components in CSS, embedding safety mechanisms (e.g., autonomy sliders, grounding checks, model monitoring).
- Collaborate closely with business teams to incorporate AI into their weekly cadences.
- Own the creation and management of wireframes, interactive prototypes, and comprehensive user flows to guide product development.
- Collaborate with product manager to translate complex requirements into intuitive design solutions.
- Partner closely with business users to collect & incorporate user insights and feedback into the product.
- Champion user-centered design methodologies and advocate for best practices across the organization.
- Effectively communicate and present UX strategies, concepts, and research insights to stakeholders and executive leadership.
- Ability to balance user needs with business goals and technical requirements.
- Partner with engineering to maintain design fidelity during development.
Requirements
- 7+ years in UX/UI development, with 3+ in data, enterprise, or AI product environments.
- Eagerness and ability to learn new skills and solve dynamic problems in an encouraging and expansive environment.
- Ability to lead development of AI experiences from start to finish.
- Expert in JavaScript frameworks (React, Angular, or Vue) and CSS libraries (such as Tailwind, Bootstrap) for responsive, scalable designs.
- Experience developing applications with React or Vue, leveraging state management (Redux, Zustand) for seamless user experiences.
- Comfort with ambiguity.
- Ability to architect a full orchestrator and business context layer for sales.
- Strong portfolio demonstrating LLM/AI interactions, system design, and experimentation.
- Deep understanding of Sketch or Figma, design systems, and design token management.
- Familiarity with telemetry and user feedback loops for continuous improvement.
- Experience working with data science teams.
- Knowledge of project management and productivity tools such as Wrike.
- Strong time management skills with the ability to collaborate across multiple teams.
- Able to balance competing priorities, long-term projects, and ad hoc requirements.
- Ability to work in a fast-paced, dynamic, constantly evolving business environment.
- B.S Degree in Computer Science or similar engineering field.
Nice-to-haves
- Experience articulating and translating business questions into AI solutions.
- Experience designing interfaces for GenAI tools, AI agents, or NLP systems.
- Understanding of prompt design, fallback UX, and agent transparency models.
- Familiarity with enterprise UX constraints and scalable frameworks (e.g., Material, Fluent).
- Prior experience in sales tools or internal platform design.
- Portfolio demonstrating your design thinking, hands-on expertise, and problem solving skills.
- A deep understanding of the Apple design aesthetic & principles.
- Experience creating VisionOS & iOS apps is a plus.
- Advanced Degree in Computer Science or similar engineering field.
