About the position
As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Responsibilities
- Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
- Coordinate with Store Manager to plan freight processing
- Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
- Maintain and manage stockroom organization and standards
- Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
- Consistently exemplify, maintain, and foster the culture and values of World Market
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Requirements
- Proven experience delivering results, customer experience, and operational results in a fast-paced environment
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Ability to plan and prioritize according to the needs of the business
- Strong sense of urgency
- Attention to detail
- Creative problem solving
- Sound decision-making skills
- Effective delegation and validation skills
- Ability to execute daily priorities efficiently
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
- Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
- Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
- Minimum Age: 21 years
Benefits
- Flexible scheduling that supports your lifestyle & work-life balance
- Up to 30% shopping discount on our unique finds for you and your designated shopper
- Working with a team who thinks the world of you
- Wellness resources to be and do your best
- Anniversary and recognition programs that celebrate you
- Hands-on training for career growth made for you
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program
