About the position
At Gold Beach Lumber Yard, we’re proud to be a cornerstone of our community, helping contractors, DIYers, and homeowners find the right tools, supplies, and expert advice for every project. We prioritize quality service, reliable inventory, and a helpful, knowledgeable team. We are currently seeking an Assistant Manager at our Dallas, Oregon location who is hands-on, energetic, and passionate about customer service and team development. This person will help lead the store alongside the Store Manager and ensure that daily operations run smoothly and efficiently.
Responsibilities
- Support the Store Manager in all aspects of store operations and employee supervision
- Lead by example with strong customer service and work ethic
- Open and close the store as needed, handling cash management, deposits, and store security
- Maintain a clean, organized, and safe shopping and working environment
- Coordinate with the Store Manager to implement company policies, promotional events, and sales goals
- Step into a leadership role in the absence of the Store Manager
- Greet customers and ensure a positive shopping experience
- Handle customer complaints or issues with professionalism and urgency
- Provide guidance and knowledge to customers on products, projects, and materials
- Train staff to deliver exceptional customer service
- Assist with inventory management, including receiving shipments, stocking shelves, and cycle counts
- Monitor inventory levels and help place reorders as necessary
- Ensure merchandise is properly displayed, clean, and priced correctly
- Organize end caps, promotional displays, and seasonal transitions
- Help recruit, train, and evaluate new team members
- Create and manage employee schedules
- Motivate staff to meet sales and service goals
- Provide feedback, coaching, and performance support to team members
Requirements
- 2+ years of retail experience (hardware or home improvement preferred)
- 1+ years in a leadership or supervisory role
- Strong knowledge of tools, hardware, paint, plumbing, electrical, lawn/garden, or building supplies
- Excellent communication, interpersonal, and problem-solving skills
- Basic math and computer skills; experience with point-of-sale (POS) and inventory systems is a plus
- Ability to lift up to 50 lbs and work on your feet for extended periods
- High school diploma or equivalent; additional training or certifications a plus
