About the position
At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. This role is responsible for the protection of company's retail store assets by investigating the loss of asset(s) including merchandise, money and property. This role is responsible for preventing loss and shrink within the assigned district(s) through monitoring, investigating, surveillance and other LP tactics. The associate works closely within the Asset Protection team and store team to identify opportunities at store level and where resources should be focused and deployed.
Responsibilities
- Detect and resolve internal and external theft incidents.
- Act as the primary contact for any safety and security issues for stores in area of responsibility.
- Tour stores daily, identifying deficiencies and executing corrective action as necessary.
- Maintain awareness of high-risk areas in order to reduce/control merchandise losses.
- Review shrink best practices and execution of shrink reduction strategy drivers on stores visits.
- Check areas such as rotation, backroom organization and additional follow up areas assigned by supervision.
- Review shrink reports and assist in reacting to issues and opportunities seen in assigned district(s).
- Assist with preparation for NP inventories and attend NP inventories to assist with count audits and inventory paperwork.
- Burn videos for Risk Management, Liaison Supply Chain, C&S and for investigations as needed.
- Submit electronic markdowns.
- Conduct focus walks and follow ups as necessary, including planning and executing training needs as identified.
- Initiate service calls for locksmiths, keys and cores, alarms, CCTV.
- Assist in the implementation and communication of company policies and procedures related to safety and security training programs.
- Ensure a store environment safe from theft and provides a secure destination to shop.
- Ensure stores are secure for associate safety from theft internally and externally.
- Coordinate within Asset Protection team to ensure accurate and efficient deployment of resources.
- Assist with coverage for DST meetings and Asset Protection functions when Asset Protection Manager is not available.
- Assist Asset Protection Manager with special projects.
Requirements
- High School Diploma
- Up to one year of related experience
- Knowledge of criminal laws applicable to state and local jurisdictions
- MS Office skills
- Ability to maintain strict confidentiality of all investigation related information
