About the position
The Product Partnership team accelerates the growth and innovation of DoorDash’s Marketplace and Commerce Platform (Drive, Online Ordering, Net New Bets, etc) businesses by sourcing and expanding technology partnerships. This team works directly with senior leadership across DoorDash to assess the competitive landscape and make strategic decisions about building, buying, or partnering as we decide how to bring the best suite of services to our merchants. The team works on some of the highest priority and visibility projects that directly impact the P&L for general managers. You will be empowered to challenge the status quo, identify ways to move the needle and take charge of finding scalable solutions to drive growth for the platform with a large portfolio of middleware providers (technology integration partners, such as POS or online ordering aggregators). Not only will you formulate strategy and build tactical plans, you will be responsible for ensuring its execution and achieving tangible outcomes. Finally, it is a highly cross-functional role giving you great exposure to many facets of the business and increasing your network of highly competent thinkers and doers.
Responsibilities
- Identifying and executing on scalable solutions to grow delivery volume from 300+ unmanaged middleware providers (MWPs)
- Continuously look for ways to improve operational efficiencies and optimize our unit economics with these MWPs
- Working closely with our Strategy & Ops, Legal and Integrations teams to support pricing conversations, including conducting price/volume sensitivity analyses and P&L forecasting
- Devising and running SQL queries and analyzing performance and efficiency data at the lowest level of detail in order to provide strategic insights or recommendations
- Diving deep into data to analyze weekly performance to provide meaningful commentary, strategic insights and action plans to leadership, including P&L owners and general managers
- Leading high-visibility strategic initiatives and task forces that impact our large portfolio of middleware partners, such as mass communications and Drive updates
- Building go-to-market plans for business strategies and scalable processes, such as pricing, merchant onboarding, new product feature adoption and marketing initiatives
- Managing multiple projects at once, ensuring that all team members and cross-functional partners are bought in and adhering to project timelines
- Tracking results of marketing campaigns aimed to increase store penetration and delivery volume, and provide analysis against pre-defined key metrics
- Designing a best-in-class operating playbook to drive delivery volume and profitability
- Lead ad hoc projects as determined by your Manager or Senior Manager
Requirements
- 2-4 years of experience in a strategy, operations, financial services, investment banking, consulting, technology or business analyst type role
- Comfortable with building and running SQL queries to analyze business performance
- Strong analytical skills and bring a structured approach to ambiguous data sets
- Ability to think strategically and creatively to come up with solutions to complex problems
- Experience in bringing new products to market and scaling business processes
- Enjoy working with cross-functional teams and have a strong penchant for influencing others to achieve desired outcomes
- Display extreme ownership over multiple projects and workstreams, while ruthlessly prioritizing what will actually move the needle
- Self-starter; not afraid of failure, have a bias towards action and can thrive in a fast environment
- Ability to oscillate easily from strategic considerations to tactical execution
- Humble and hungry; willing to get hands dirty and open to feedback
- Strong communication and reporting skills; can summarize complex issues into succinct problem statements and provide high-level business commentary to leadership
- Bachelor’s degree required
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
