About the position
As an In-House Marketing Assistant Manager, you will lead a team of sales-oriented marketing staff, focusing on recruiting, training, and developing associates to maximize their potential and drive sales success. You will be responsible for fostering a culture of excellence and continuous improvement through weekly meetings designed to inspire and motivate your team. Additionally, you will design programs and strategies aimed at increasing tour flow during off-season months, ensuring that marketing opportunities are maximized. Your role will also involve maintaining 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service. You will be tasked with exceeding budget tour flow targets while managing marketing costs efficiently, ensuring site penetration remains above approved levels and minimizing guest complaints. Furthermore, you will manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
Responsibilities
- Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates.
- Develop and host weekly meetings to inspire and motivate the team.
- Design programs and strategies to increase tour flow during off-season months.
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly.
- Exceed budget tour flow targets and manage marketing costs efficiently.
- Manage representative performance standards and penetration rates.
