About the position
At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google Cloud to a full set of Hosted Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. We are seeking an experienced AWS Senior Lead Product Manager to join our team and lead the development of Managed Services for our AWS managed web services roadmap, ensuring alignment with customer needs and market trends. Successful candidates will collaborate closely with cross-functional teams, including Engineering, Sales, and Marketing, to drive the delivery and adoption of our AWS managed services Product Roadmap.
Responsibilities
- Define the strategic direction and long-term vision for our AWS Managed Services offering, based on market research, customer insights, and competitive analysis.
- Create and maintain a comprehensive product roadmap for AWS Managed Services, outlining key features, enhancements, and service offerings.
- Conduct in-depth market research and analysis to identify customer needs, pain points, and emerging trends in the AWS managed services market.
- Work closely with customers, sales teams, and internal stakeholders to gather requirements and translate them into clear and actionable product specifications.
- Partner with engineering, sales, marketing, and support teams to drive the successful development, launch, and adoption of AWS Managed Services.
- Develop and execute go-to-market strategies for new AWS Managed Services features and offerings.
- Define and track key performance metrics for AWS Managed Services, such as customer adoption, revenue growth, and customer satisfaction.
- Communicate product updates, roadmap progress, and key milestones to internal stakeholders, executive leadership, and customers.
- Build strong relationships with key vendor/partners to understand their solutions, programs, gather requirements, and drive product development/enhancements.
Requirements
- Bachelor's degree in a related discipline and 8 years' experience in a product related field.
- Proven experience as a Product Manager, specifically in managing cloud based products or services, preferably with strong experience AWS / Public Cloud Hyperscaler environments.
- Strong understanding of Amazon Web Services (AWS) offerings and associated services and how they integrate with AWS.
- Familiarity with cloud infrastructure, virtualization, and networking technologies.
- Excellent analytical and problem-solving skills, with the ability to gather and interpret customer feedback and market research data.
- Experience in developing product roadmaps, defining product requirements, and driving cross functional teams to deliver high-quality products on time.
- Experience of managed service providers, working with Sales teams, experience of Channel (In-Direct), Direct Sales.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
- Strong financial modelling capabilities with a solid understanding of pricing concepts.
- Demonstrated ability to influence and inspire cross functional teams without direct authority.
- Familiarity with Agile development methodologies.
Nice-to-haves
- Working knowledge of Cable industry is a plus.
- AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) are a plus.
Benefits
- Flexibility to take as much vacation with pay as they deem consistent with their duties.
- Seven paid holidays throughout the calendar year.
- Up to 160 hours of paid wellness annually for their own wellness or that of family members.
- Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Health care insurance (medical, dental, vision).
- Retirement planning (401(k)).
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
