About the position
Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly.
Responsibilities
- Develop and maintain a multi-year product vision and roadmap, aligned with business objectives, market trends, and user needs
- Shape new initiatives by framing problems, assessing current state, and recommending target-state solutions
- Prioritize product features and enhancements based on impact, customer feedback, and strategic alignment
- Define and track objectives and key results (OKRs) for continuous measurement and improvement
- Lead the product management lifecycle from concept to launch using Scaled Agile Framework (SAFe)
- Partner with stakeholders, product owners, and UX/UI teams to define detailed product requirements
- Build and maintain a well-prioritized backlog and collaborate on user stories, acceptance criteria, and testing
- Champion user-centric design, ensuring new capabilities are intuitive, impactful, and aligned with agent and client needs
- Engage internal teams and external vendors to ensure alignment and timely delivery
- Present product strategy, roadmaps, and key updates to senior leadership and cross-functional partners
- Collaborate with market insights teams to identify user pain points, competitive benchmarks, and innovation opportunities
- Define product KPIs in partnership with analytics teams and track performance over time
- Use data to identify opportunities for improvement and support optimization efforts through testing and feedback loops
- Lead efforts to evaluate product health, usage, and impact, adjusting strategy as needed
Requirements
- Bachelor's degree and/or equivalent experience
- 10+ years of relevant experience
- Experience in financial services and/or insurance preferred
- Strong familiarity with SAFe or Agile methodologies
- Excellent communication and executive presentation skills
- Proven ability to lead cross-functional teams and influence stakeholders at all levels
- Strong analytical, problem-solving, and strategic thinking capabilities
- Comfortable working in a fast-paced, collaborative environment with high accountability
Benefits
- Full package of benefits for employees
- Leave programs
- Adoption assistance
- Student loan repayment programs
- Annual discretionary bonus eligibility
- Incentive program participation eligibility
