About the position
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo. Working within Pico’s and Pico’s clients’ various Data Centers in New Jersey with some travel to Chicago, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.
Responsibilities
- Equipment Rack and Stack
- Cable, Label & terminate fiber or copper network cabling
- Assist with the diagnosis of hardware and software - troubleshooting
- Perform cabinet/cage audits
- Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
- Testing and troubleshooting of copper and fiber optic circuits
- Perform migrations of equipment, power, or networking devices
- Shipping and receiving packages in Office and co-locations
- Receive, log, and store internal packages
- Arrange access for internal and external customers
- Order, receive, install, and test cross connects (copper/fiber)
- Provide timely updates using a computer-based ticketing system
- Perform and document inventory verification/counts and rack elevation
- Monitor and report on power utilization in co-locations
- Maintain overall Data Centre cleanliness and appearance
- Work flexible shift schedules including rotational on-call coverage
- Report to the facility within a 1hour average for emergency outage assistance
Requirements
- 3+ years of experience in Telecommunications or Data Centre related field
- In depth knowledge of Telecom structured cabling standards
- In depth knowledge of network device / server deployment
- In depth knowledge of DCO standards and operations
- Eligibility to work in Germany and Europe
- 3+ years use of industry standard test equipment
- Effective organizational skills and high attention to detail
- Building Management System and Branch Circuit Monitoring experience
- Strong troubleshooting skills
- Professional business communication and interpersonal skills
- Mission Critical Data Centre Facility Maintenance
Benefits
- Full compensation packages are based on candidate experience and relevant certification.
