About the position
You’re someone who wants to make a difference in people’s lives. You want to do something challenging but also rewarding. That’s our story too! Goodwill Industries of New Mexico is looking for an HMIS Data Specialist to assist our program which serves low-income veterans in meeting their housing needs. We are a New Mexico nonprofit corporation with 16 stores throughout the state and the Supportive Services for Veteran Families Program is one of our largest community-based social services that we offer. Highly organized individuals with data entry experience and a desire to help the veterans in your community are strongly encouraged to apply. Goodwill Industries of New Mexico offers competitive pay, health insurance, a retirement program, work-life balance, alongside other benefits. Starts at $16.25/hr, 38 hours a week.
Responsibilities
- Adherence to the attendance and punctuality policies of Goodwill.
- Exhibit excellent customer service skills as related to the position.
- Collects and verifies program information and provides follow up to collect missing program information, prior to input into data tracking system.
- Uses the HMIS data collection system to capture required information and uploads information on a daily basis.
- Provides program reports as directed to meet monthly and quarterly reporting requirements and local project management needs.
- Uploads HMIS data monthly or as required by the VA to the VA Repository.
- Participates in software and database training provided by various sources as required to maintain knowledge and proficiency.
- Coordinates with program managers from various departments that utilize HMIS to establish processes to submit data into HMIS.
- Receives and files associated paperwork appropriately.
- Cross references data to ensure accuracy and completeness; recognizes problems in source documents and notifies the program manager and the appropriate case manager.
- Inputs and retrieves alphabetical and numerical information in prescribed format, utilizing knowledge of various computer software packages.
- Creates, maintains, and purges specified files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to files, as appropriate.
- Provides data tracking, program monitoring, and program reports.
- Performs data entry, verification, tracking and program reports in other required data tracking software systems as necessary.
- Ensures HIPAA compliance.
- Responsible for CARF compliance and maintaining standards in areas of responsibility.
- Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
- Maintains confidentiality of all privileged information.
- Performs other incidental and related duties as required and assigned.
Requirements
- Knowledge of organizational practices, policies and procedures.
- Knowledge of and compliance with all safety policies and procedures.
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
- Knowledge of data entry and computer software.
- Knowledge of document retention.
- Knowledge of office functions, procedures, and policies.
- Skill in operating various word-processing, spreadsheets and database software programs in a Windows environment.
- Ability to exhibit excellent customer service skills.
- Ability to read, write and understand English.
- Ability to carry out instructions in verbal and written format.
- Ability to enter data information quickly, accurately, and with attention to detail.
- Ability to gather data, compile information, and prepare reports.
- Ability to verify data input and correct errors.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
- Ability to work extended hours and various work schedules.
- Ability to maintain confidentiality.
- Ability to work independently and demonstrate time management skills.
- Ability to handle multiple tasks and meet deadlines.
Nice-to-haves
- Associate’s degree preferred.
- Two years administrative and data entry experience or equivalent combination of education and experience.
Benefits
- Competitive pay
- Health insurance
- Retirement program
- Work-life balance
