About the position
Join The Creamery, where you can be part of the story behind our beloved cheese, connecting with customers and creating unforgettable experiences. As a team member, you will play a crucial role in greeting customers, helping them find the perfect product, maintaining store cleanliness, and serving meals at the Creamery Kitchen. We are looking for dedicated individuals who are passionate about food and committed to quality in everything they do.
Responsibilities
- Function as the go-to resource for day porter staff while on duty
- Assign tasks to keep the store clean and running smoothly; ensure all tasks are completed by the staff for that day before leaving at night
- Plan daily schedules and ensure that positions are covered throughout the day (e.g., scheduled breaks, call-ins)
- Proactively review and monitor the store cleanliness inside and out and address any areas of concerns (e.g., overall cleanliness/store appearance, signage)
- Motivate the team during demanding service periods; provide recognition and constructive feedback throughout the shift as appropriate
- Train and develop new employees; provide coaching for ongoing improvement
- Handle or escalate any store or employee-related issues; document as appropriate for the store manager or store supervisor to review
- Ensure the safety and security of the store by making sure doors are locked and the alarm is set; the store safe is shut and locked
- Act as a role model in representing the company, the team, and themselves
- Perform any of the duties of the Day Porter
- Follow all safety and sanitation procedures
- Clear and wipe down tables
- Clean up spills; sweep and mop floors
- Empty trash bins
- Stock shelves
- Wash dishes, pans and pots and operate the dishwasher machine, as requested
Requirements
- High School Diploma preferred
- Available for varying schedule including weekends and holidays
- Be able to lift 50 lbs
- Customer service skills and experience
- Cash handling experience is a plus
- Must be able to read and write English
