Director of Product Management, Managed AI & Inference

About the position

A Director of Product Management, Managed AI & Inference is a senior leader responsible for defining and driving the product strategy and roadmap for Crusoe’s Managed AI Services, with a particular focus on large-scale inference capabilities. This role involves balancing customer needs with technical feasibility and business goals, while overseeing the entire product lifecycle from ideation to delivery and continuous improvement. The Director will lead a product management team to ensure Crusoe’s Managed AI offerings deliver industry-leading performance, scalability, and sustainability.

Responsibilities

• Define the long-term vision, strategy, and roadmap for Managed AI & Inference services, aligning them with overall company goals, market trends, customer needs, and GTM strategy.
• Provide leadership, guidance, and mentorship to a team of product managers, overseeing their performance and development.
• Collaborate closely with engineering, infrastructure, cloud software, SRE, finance, and executive teams to define product requirements, prioritize features, and oversee the product development lifecycle from concept to launch.
• Conduct market research, analyze competitive landscape, and stay updated on AI/ML infrastructure trends to inform product strategy and identify new opportunities.
• Build and maintain relationships with key stakeholders and customers to understand their needs, gather feedback, and translate them into actionable product improvements.
• Partner with sales and marketing teams to develop effective GTM strategies and messaging for Managed AI & Inference offerings, including pricing and positioning.
• Monitor key performance metrics, analyze data to measure product success, identify areas for improvement, and make data-driven decisions.
• Manage product budgets and resources effectively to achieve business goals.
• Proactively identify and address technical risks, scaling challenges, and infrastructure bottlenecks.
• Work effectively with various teams to ensure successful product execution and alignment with Crusoe’s sustainability goals.

Requirements

• Ability to think strategically, set a clear vision, make informed decisions, and guide the team toward achieving product goals.
• Strong understanding of AI/ML workloads, inference systems, and cloud infrastructure technologies and trends, with specific experience in AWS, Azure, and GCP.
• Proven track record in product management, particularly in AI/ML platforms, inference products, or related cloud services, with experience managing and launching technical products and features at scale.
• Ability to analyze market and customer data, interpret complex data sets, and use insights to drive product strategy and prioritization.
• Strong communication and interpersonal skills to engage with diverse stakeholders, present technical concepts, and build consensus.
• Proven experience in leading and mentoring product management teams.
• Familiarity with Agile and Lean product management methodologies.

Benefits

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $200/month