About the position
Ownwell is looking for a scrappy yet seasoned customer-facing product leader to pioneer our product expansion. You will be responsible for managing the product team and the consumer roadmap. You will partner with leadership on strategy, technical capability, customer insights, market analysis, competitive analysis, and policy regulations. The ideal candidate will be able to accelerate growth for current products and discover product market fit with the next generation of offerings Ownwell will provide. You will need to exude unrelenting passion for our customer experience with an entrepreneurial spirit and skillset.
Responsibilities
- Push an innovation agenda and engage the wider organization to embrace a growth mindset.
- Execute and improve upon our product delivery process from discovery to planning to deployment.
- Write technical PRDs, manage technical backlogs, and effectively prioritize new features vs. tech debt.
- Work with a full-stack engineering team to build world-class internal products that eliminate workflow friction, maximize output, and improve employee experience.
- Foster a team culture of learning, experimentation and iteration.
- Make data driven decisions using existing analytics data, as well as defining new data points that will enable future enhancements.
- Use exceptional communication strategies to create alignment and transparency both within product development teams and with stakeholder teams through the organization.
- Drive product launches and go-to-market communications to customers and partners.
- Lead the product and design team.
- Lead a Product Management team focused on conceiving, building, and launching user-focused, high-quality products that serve and grow our customers and TAM.
- Work closely with fellow engineering, design, and business leadership to define our product vision and strategy across your product areas, and deliver tangible business outcomes.
- Execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must.
- Recruit and retain high-talent product managers and leaders as well as create career growth opportunities for existing team members.
- Communicate clearly and directly with employees about performance expectations, productivity, and accountability.
- Coordinate across the organization by proactively providing visibility into the teams' work, including celebrating successes, learning from failures, and managing expectations.
Requirements
- 8+ years of experience in product, with a proven track record of building and scaling complex omnichannel solutions and 3+ years directly managing product managers, designers, and/or engineers.
- Demonstrated success, experienced with 5+ years in interface and user experience design at a consumer internet company, preferably FinTech and/or PropTech.
- Strong technical proficiency (SQL, Python, HTML/CSS, etc.) and an ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
- Strong business acumen and the ability to translate technical solutions into business outcomes.
- Experience collecting both internal and external customer feedback and requests, empathizing with their challenges and opportunities, and prioritizing roadmaps to optimize results.
- Proven track record of defining success, tracking progress metrics, and holding teams accountable for delivery. Knowledge of analytics tools strongly preferred.
- Experience designing for mobile consumer apps and/or subscription services.
- Experience working in regulated industries collaborating with legal, compliance, and customer support teams.
- Bachelor's or Master's degree in computer science, engineering, or a strong track record in product/engineering management will also be considered.
Benefits
- Flexible PTO.
- 11 company holidays.
- Competitive health benefits.
- Learning support through a $1,000 stipend per year.
- Up to 16 weeks of fully paid parental and bonding leave.
- Complimentary real estate and tax consulting licensing and renewal.
