Director, Software Engineering

About the position

Chewy is seeking an experienced and visionary Director of Software Engineering to lead the data, software, and machine learning engineering functions within our Marketing Science and Operations (MSO) team. This is a high-impact, high-visibility leadership role that offers the opportunity to influence architectural strategy, drive innovation through automation and AI/ML, and build web applications that empower one of the largest marketing teams in the e-commerce industry.

Responsibilities

• Build, manage, and inspire multiple high-performing Scrum teams consisting of software engineers, data engineers, and machine learning engineers.
• Provide hands-on technical leadership while influencing architecture, development practices, and operational standards across the organization.
• Lead the company's effort in identifying and implementing AI for marketing use cases.
• Architect and deliver web-based solutions that equip the marketing team with the tools they need to optimize campaigns and reach customers more effectively.
• Develop scalable platforms with a focus on automation and embed machine learning and AI into key marketing functions.
• Manage the architecture for the marketing data, and work across the company to ensure cohesion with other business units.
• Foster career development through coaching and mentorship of engineering leaders, creating an environment of continuous growth and innovation.
• Establish and maintain strong relationships with key business and technical stakeholders to ensure alignment of technology with enterprise goals.
• Help evolve agile and lean methodologies at scale, promoting a culture of continuous improvement, testing, and reliable delivery.
• Communicate the technical vision with Chewy's senior leaders (VP and C-level).

Requirements

• 12+ years of experience in software development and data engineering, with a proven track record in engineering leadership roles.
• A strong advocate and practitioner of Agile and Lean software development at scale.
• Demonstrated success in technical architecture, strategic planning, and operational execution.
• Experience managing both managers and senior engineering talent across cross-functional teams.
• Startup experience with the ability to thrive in fast-paced, flat organizational structures.
• BS or MS in Computer Science or a related field.

Nice-to-haves

• Prior experience in the e-commerce industry.
• Hands-on experience with Amazon Web Services (AWS).

Benefits

• 401k
• Annual bonus potential
• New hire and annual equity grant
• Medical/Rx insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance
• Parental leave
• Family services benefits
• Backup dependent care
• Flexible spending accounts
• Telemedicine
• Pet adoption reimbursement
• Employee assistance program
• Discounts including 10% off pet insurance and 20% off at Chewy.com
• Unlimited PTO, subject to manager approval
• Six paid holidays per year
• Paid sick and family leave in compliance with applicable state and local regulations