About the position
Chesapeake Department of Human Services is seeking a Family Services Supervisor with the ability to engage and synergize a team of Family Services professionals to fulfill our mission of helping people triumph over poverty, abuse, and neglect to shape strong futures for themselves, their families, and communities. We are looking for a visionary leader that values excellent customer service and strengthening families at every contact while protecting the vulnerable citizens from abuse, neglect, and exploitation and promoting the dignity and worth of each individual citizen in Chesapeake. The purpose of the Family Services Supervisor is to supervise Family Services Specialists and direct program overview of services to vulnerable adults' age 60 years or older or 18 to 59 and incapacitated. The programs includes; Long-Term Care Screenings, Assisted Living Facility Screenings and Assessments, Companion Care, Adult Foster Homes, Adult Protective Services and Guardianship case management of incapacitated adults. This position provides leadership, direction, budget and reporting, planning, monitoring, and evaluation of work activities, and program assignments in order to manage and implement adult services timely and within state and local mandates.
Responsibilities
- Preparation and implementation of operating procedures within the unit to ensure an efficient workflow.
- Day-to-day guidance to Family Service Specialists and Assistants on case related issues, policies and procedures, agency initiatives, and acceptable levels of quality and quantity in the delivery of services.
- Effective supervision and administration of staff development, performance management, employee relations, and evaluation of resource needs.
- Support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
- Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients.
- Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable.
- Maintains and review Peer Place information system; processes daily paperwork including reports, documents memos, and personnel information.
- Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications.
- Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills.
- Provides supervisory guidance and responsibility for the protection of abused and neglected adults from endangering situations.
Requirements
- A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees.
- A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
- A minimum of four years of appropriate and related, full-time equivalent experience.
- Requires a valid driver's license and a driving record in compliance with City Driving Standards.
Nice-to-haves
- Four years' experience in the human services field, along with experience in human services of Adult Services/Adult Protective Services programs in a lead or supervisory capacity.
- Two years of supervisory experience in a public social services agency or related working with adults aged 60 years and older, and 18-59 with disabilities.
- Considerable experience in assigned Adult Services/Adult Protective Services program area/human services programs and completion of required training programs.
- BSW or MSW degree and a Commonwealth of Virginia Social Worker license.
