Front Office Assistant - Family Medical Center

About the position

Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Office Assistant joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Responsibilities

• Processes patients in and out of office in a timely fashion.
• Registers patients.
• Schedules patients for continuity doctor.
• Answers telephones, takes adequate messages, screens and refers telephone calls according to telephone protocol.
• Provides continuity of care to our patients and prioritizing appointments for same day visits (SDA’S).
• Enters and maintains physician schedules using computerized scheduling.
• Assigns and enters proper ICD-10 codes daily.
• Posts charges daily.
• Keeps accurate patient log for secretarial department daily.
• Prepares and processes patient referrals as necessary.
• Provides coverage in medical records.
• Enters complete and accurate patient information into the electronic medical record.
• Performs clerical duties as necessary.
• Collects patient payments.
• Trains new staff.
• Audits daily patient charges.
• Covers when staff shortage exists.
• Educates and communicates new tasks, billing procedures.

Requirements

• High school graduate.
• One to two years experience in medical office setting.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.