Functional Product Manager II - Claims Processes

About the position

The Functional Product Manager II - Claims Processes is responsible for directing and overseeing all stages of the product life cycle, which include product strategy, product development, and product marketing software products. Assigned products may require development as new products or enhancement for existing products.

Responsibilities

• Responsible for shepherding desired business outcomes from concept through technology delivery by shaping both business and technical requirements, understanding competitive information, and translating to roadmaps and deliverables.
• Drives portfolio strategy and the development and implementation of technology across different Operations, Growth, and Technology stakeholders.
• Leads the effort to identify and promote best practices within the product.
• Deeply understands customers, technology, and competition, and synthesizes into the operational product roadmaps driving business outcomes through technology enablement and innovation.
• Develops and communicates product priorities across the company by collaboration and building consensus.
• Creates and maintains operational and functional metrics; maintains financial business case and ROI.
• Partners with compliance to ensure compliance requirements are well articulated at the feature level.
• Participates in design reviews, user research, and demos.
• Grooms and prioritizes the backlog-- feature backlog.
• Partners with the Product Director to create Features for the prioritized Themes/Epics.
• Takes ownership of defining and managing technical debt within product roadmaps, business cases and support backlogs.
• Represents voice of the business when determining Sprint priorities for the teams.
• Integrates user research studies, analytics, and market analysis into product requirements.
• Identifies new features and capabilities that support the roadmap and work with the various stakeholders for validation of use cases.

Requirements

• 4+ years of experience in an IT product management function.
• Experience in the health care industry and claims processing a plus.
• Experience with or Pegasystems, Skygen, and Metavance a plus.
• Knowledge of Agile software development framework, architecture concepts, and terminology.
• BA/BS or equivalent practical experience, master’s degree preferred.
• Experience and/or accreditation in Scaled Agile a plus.
• Ability to effectively and actively communicate with both business and technical stakeholders.
• Strong work ethic and demonstrated a willingness to drive projects to closure.
• Strong deductive reasoning and attention to detail.
• Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
• High comfort level interacting with colleagues and with various levels of client organizations.
• Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.
• Strong sense of customer service to consistently and effectively addresses customer needs.