About the position
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a 'we' versus 'I' culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!
Responsibilities
- Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities.
- Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives.
- Attend a Profit and Loss Statement review each accounting period with the RVP. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports.
- Monitor KPI's and expectations. Leverage technology and tools available.
- Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner.
- Identify, hire, train, and mentor the management of today and the future for the auction.
- Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork.
- Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues.
- Account for and identify all auction inventory; monitor and report unusual activity.
- Monitor and control all site related conditions, vehicles, property and equipment within corporate standards.
- Make sure all Department area conditions do not threaten employee or customer safety.
- Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing.
- Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed.
- Ensure that company policies and procedures and state and federal laws are followed at all times.
Requirements
- Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required.
- Minimum 5 years of leadership/supervisory experience.
- Excellent verbal and written communication skills.
- Proven ability to multitask while maintaining attention to detail.
- Confidentiality and integrity while handling sensitive information.
- Proven ability to manage deliverables and metrics against aggressive targets and timelines.
- Proficiency with computer systems and applications.
- Must be 18 years of age and have a valid driver's license that meets requirements.
Nice-to-haves
- Servant Leadership Philosophy
- Sales and Marketing Skills
- Change Management Skills
- Human Relations and Leadership Skills
- Communication Skills
- Accounting and Financial Skills
- Technical Skills
Benefits
- Competitive Pay
- Quality Benefits
- Holiday and Paid Time Off
- Education and Equipment Reimbursement Programs
- Matching 401(k)
- Career Path Opportunities
- And More!
