About the position
Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. The Global Head of Retirement Investment Product will oversee the global strategy, development, and management of retirement investment solutions. Reporting to the Global Head of Product, with a matrix line to the Global Head of Retirement, this role is instrumental in shaping the product management framework, ensuring alignment with GWAM’s global strategy and adherence to industry best practices. The role will be responsible for setting the strategic direction of retirement investment products, advancing proprietary asset growth, managing third-party partnerships, and identifying opportunities in collaboration with sales and relationship management teams. This global mandate includes oversight of investment platform strategy across our U.S., Canadian, and Asian Retirement businesses, in close partnership with regional CEOs. Additional responsibilities include establishing a global recordkeeping product framework and governance process, optimizing existing product portfolios, and developing profitability frameworks for both clients and products.
Responsibilities
- Contribute to Global Retirement strategy execution as part of the leadership team.
- Define and enhance the product management framework aligned with GWAM strategy.
- Lead global strategy for retirement investment products to grow proprietary assets.
- Oversee recordkeeping product framework, governance, and profitability models.
- Optimize product portfolio and ensure delivery of global retirement OKRs.
- Manage Trust Company and ensure governance across regions.
- Collaborate with CIOs and institutional leaders to advance product priorities.
- Ensure risk-aware product development in partnership with GWAM Risk.
- Build, lead, and retain a high-performing investment product team.
- Represent investment capabilities to clients and intermediaries.
- Partner with Sales, Relationship Management, and Regional Heads to grow proprietary asset share.
- Work cross-functionally with Legal, Compliance, Customer Experience, Platform, Advice, and Analytics teams.
- Incorporate local market needs into global strategies.
- Identify product opportunities and drive innovation aligned with market trends.
- Support user acquisition and retention through competitive product offerings.
Requirements
- Bachelor’s degree in finance, Business, or a related discipline; an MBA or other advanced degree is strongly preferred.
- Extensive experience in product management within the financial services or retirement investment sector.
- Demonstrated success in developing and managing high-performing retirement investment products.
- Proven leadership capabilities, with a results-driven, agile, and visionary approach to retirement product strategy.
- Strong strategic and analytical acumen, with a focus on delivering measurable business outcomes.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all organizational levels.
- In-depth knowledge of retirement industry trends, regulatory frameworks, and the competitive landscape.
Benefits
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off program including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
