Global Marketing Communications Manager

About the position

Ormco is seeking a dynamic and experienced Global Marketing Communications Manager to lead the development and execution of our global communications strategy. Reporting to the Senior Director, Global Marketing, you will be instrumental in crafting compelling, customer-focused messaging and deploying impactful communication programs across various channels. This role requires a strategic thinker with exceptional execution skills, the ability to collaborate effectively across global teams, and a passion for building strong brand presence. The role will be based in our HQ in Brea, CA (3 days per week).

Responsibilities

• Develop Customer-Focused Messaging Strategies: Define and implement global messaging frameworks that resonate with target audiences, ensuring consistency and relevance across all communication touchpoints.
• Develop Communication Programs: Design comprehensive communication programs, including the selection of appropriate channels, tactics, and timelines to achieve marketing objectives.
• Coordinate Global Media Relations: Manage and cultivate relationships with media outlets, both proactively pitching stories and responding to inquiries. Coordinate media activities across different regions in collaboration with local teams.
• Oversee Internal and External Communications: Develop and execute internal communication strategies to keep employees informed and engaged with company news and initiatives. Manage external communications to enhance brand reputation, product launches, and market awareness.
• Lead Global Social Media Strategy: Define and implement a cohesive global social media strategy that aligns with overall marketing goals, drives engagement, and builds brand communities. Oversee content creation, platform management, and performance monitoring in collaboration with the regions.
• Manage Technical Writer: Provide guidance and direction to the Technical Writer, ensuring the creation of clear, accurate, and user-friendly technical documentation that supports product adoption and customer success.
• Collaborate with Regional Marketing Teams: Work closely with regional marketing teams and local MarCom professionals to ensure global strategies are effectively adapted and implemented in local markets, fostering a unified global brand voice.
• Manage External Agency Partners: Oversee relationships with external agencies (e.g., PR, social media, creative), ensuring projects are delivered on time, within budget, and to the required quality standards.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• 5 + years of progressive experience in Marketing Communications, with a focus on global initiatives; medical device or dental experience highly desired.
• Proven experience in developing and executing successful communication strategies and programs.
• Strong understanding of media relations and experience working with journalists globally.
• Demonstrated success in leading and implementing global social media strategies.
• Experience managing and mentoring direct reports, including technical writers.
• Excellent collaboration and interpersonal skills, with the ability to work effectively across diverse cultures and time zones.
• Experience managing external agency relationships.
• Exceptional written and verbal communication skills.
• Strong project management and organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

Nice-to-haves

• Master's degree in a relevant field.
• Experience in dental/orthodontics.
• Familiarity with marketing automation tools and analytics platforms.
• Fluency in multiple languages; Spanish or French is a plus.

Benefits

• Annual performance bonus
• Medical/dental/vision benefits
• 401K match
• Other applicable compensation plans