Greeter Marketing IPC

About the position

As a Marketing Greeter, you will be responsible for driving company success through performing the following tasks to the highest standards: Responsible for greeting guests, providing customer service and general location information. Share information with visitors about available services and direct them to the marketing desk locations. Distribute Hilton Grand Vacations authorized marketing material and information. Assist customers with general information over the phones and provide concierge services.

Responsibilities

• Greet guests and provide customer service and general location information.
• Share information with visitors about available services and direct them to the marketing desk locations.
• Distribute Hilton Grand Vacations authorized marketing material and information.
• Assist customers with general information over the phones and provide concierge services.

Requirements

• Minimum 1 year of proven customer service experience.
• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
• Ability to multi-task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Fluency in English (speak, read, write).
• High school diploma or equivalent.

Nice-to-haves

• 2 years of college or equivalent experience in a business or retail environment.

Benefits

• Competitive hourly compensation and positive team environment.
• Excellent health care options including medical, dental, and vision that encourage preventative care.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan.
• Access to outstanding Team Member benefits, discount travel programs and much more!