About the position
Landscapes Golf Management has been engaged by the community of Arlington Ridge in Leesburg, FL to manage golf and dining operations for the semi-private club beginning October 1, 2025. We pride ourselves in being a “culture first” company, providing a positive working environment for our team and delivering exceptional service to our guests. We are searching for an energetic individual to be the club’s next Head Golf Professional. We welcome all qualified professionals to apply, and we look forward to speaking with you soon! Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best.
Responsibilities
- Hire, train, schedule and supervise pro shop personnel including assistant golf professionals, pro shop attendants, golf cart attendants and player assistants.
- Direct the daily operations of the pro shop ensuring accurate records.
- Maintain the accounting for the pro shop.
- Give quality golf lessons to include individual and group lessons.
- Manage the cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
- Ensure golf shop is appropriately stocked, clean, safe and tidy.
- Work with members and guests; assist them with their golfing needs; handle their requests, complaints and inquiries with composure and in a timely professional manner.
- Develop programs to promote the interest in the sport of golf and the use of the course.
- Plan, organize and conduct golf tournaments for members and outside organizations.
- Manage the golf associations/leagues for the course.
- Prepare annual budget for golf operations and strive to achieve sales targets.
- Maintain accurate records of green fees and cart rentals.
- Ensure the golf cart fleet is well maintained and cleaned on a daily basis.
- Manage, maintain and make recommendations for merchandise appropriate to the facility demographic.
- Complete high quality custom fitting and club repairs to customer satisfaction.
- Gather, process and submit payroll information for the golf department timely and accurately; maintain employee files and records.
- Devote a reasonable amount of time to play golf with members of all skill levels.
- Demonstrate continuous effort to improve operations, decrease turnaround time, streamline work processes and work cooperatively and jointly to provide quality customer service.
- Maintain the confidentiality of company, employee and member/guest information.
- Attend and actively participate in regularly scheduled staff meetings.
- Demonstrate a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive interactions with all club staff and members/guests, and meeting established quality, service and safety expectations.
- Perform additional assignments per the direction of club or Company managers.
Requirements
- Has knowledge of the organization and management of a pro shop.
- Understands the rules of golf, the equipment used and golf tournament organization.
- Has knowledge of practice facility operation and management.
- Effective communication skills orally and in writing.
- Able to provide a high level of customer service with attention to detail.
- Proficient with common MS Office computer programs and experience with POS systems.
- High School diploma, GED or equivalent.
- A member of the Professional Golf Association (PGA) or the Ladies Professional Golf Association (LPGA).
- 3 years experience as either a Head Golf Professional or the first assistant to a Head Golf Professional.
