About the position
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries, including Healthcare. We are proud to be one of the Healthcare's top partners after having invested over $300 million in healthcare financial technology solutions in the last 20 years. Our portfolio of products power Providers, Payers, and enhance the patient experience by digitizing collections, patient payments, and provider patients. Bank of America's robust portfolio of health insurers, healthcare professionals, and patients puts us in a unique position to be a powerful driver of change within the healthcare industry: powering faster electronic payments, automating revenue cycle operations, and enhancing the digital patient experience. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
Responsibilities
- Own the product life cycle for our new healthcare platform from discovery, to launch, and iteration of key modules and new features
- Discover unmet client needs and define requirements to ensure features drive the client experience
- Partner with stakeholders across the organization to find opportunities, drive results, and deliver value to our customers
- Work with Marketing and Sales to develop new materials, train our Sales team through thoughtful trainings, and ensure our client messaging resonates within market
- Mitigate risks through thoughtful planning and implementation of controls and mitigants to ensure we deliver value responsibly
- Track key product KPIs and develop compelling business cases for continued investment in our healthcare solutions
- Own and manage the product P&L by driving revenue and managing expense
Requirements
- Excellent written and verbal communication skills
- Strong critical thinking and problem-solving skills
- Effective organizational skills with the ability to manage and execute multiple projects and tasks simultaneously
- Flexible and adaptable to changing environments, situations, and job responsibilities
- Strong quantitative and qualitative analytical skills - including P&L management and data driven business case development
- Influencing skills
- Interpersonal skills with ability develop rapport easily with executives, peers and partners
- Effective time management and prioritizing skills
- Risk management skills
- Tactical execution skills
- Strong proficiency with Outlook, Word, Excel and PowerPoint
Nice-to-haves
- Knowledge of the Healthcare Payer and Provider markets, with understanding of the healthcare revenue cycle flow is preferred
- Experience collaborating and setting a Product Strategy within a large, matrixed enterprise
- Experience with Business Intelligence Reporting tool skills - Tableau, Power BI, MicroStrategy etc
