About the position
Our Hosts/Hostesses help to create a comfortable, welcoming environment for our guests, know the difference between service and hospitality, and get a kick out of making other people’s days brighter and happier. Completing and confirming reservations, greeting guests as they come in the door, and making them feel welcome as they are seated will be all you! We rely on our Hosts/Hostesses to keep our restaurant running smoothly and ensuring that guests feel that they are always welcome!
Responsibilities
- Welcome/greet/thank guests upon arrival and departure
- Make all our guests feel comfortable and let them know you’re there to personally take care of them
- Know regular guests by name, their preferences and special requests
- Answer the phone promptly and with a smile
- When on a wait, record guest’s information accurately, provide an estimated wait time, and seat accordingly
- Accommodate guest seating preferences as often as possible without compromising the flow of service
- Understand and adhere to all safety, sanitation and administrative procedures
- Provide complete and timely communication to other staff members throughout the shift as necessary
- Seat guests to company standards
- Check and maintain the front desk area for adequate supplies
- Ensure entry, windows, and floors are clean and to sanitation standard
Requirements
- True to the belief of offering amazing service and the best hospitality
- Upbeat with a super friendly personality
- Some experience in a fun, fast paced environment
- Willingness to be up on your feet and active
Benefits
- Access to affordable, quality health care through Hooray Health and telehealth options
- Pet Insurance for your fur babies
- Access to expert guidance through EAP/SupportLinc
- Restaurant Dining Discount
- Paid volunteer time to support your community and favorite charities
- Eligible to give to and receive from the True Giving fund that supports life changing events
