Housekeeping Manager

About the position

Creating an engaging work environment for Housekeeping Staff is as important as the service we provide to our clients. Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional client experience, but also to grow their careers with Discovery Behavioral Health.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Publish and distribute weekly schedule that ensures completion of all duties in each house
• Establish preparedness procedures to plan for and preemptively resolve issues (attendance, work volume)
• Complete and approve payroll biweekly
• Address client concerns and react quickly, logging and notifying proper departments as required
• Conduct regularly scheduled departmental meetings
• Manage the departmental budget in a fiscally responsible manner
• Oversee the recruitment and training of all Housekeeping Staff
• Enforce expectations, standards, discipline, and accountability of Staff
• Provide support and assistance for duties of department
• Ensure staff is properly supplied to complete all duties
• Report inventory needs to Hospitality Manager
• Balance operational, administrative and Staff needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow and enforce all safety and sanitation policies
• Other duties as assigned

Requirements

• Previous Housekeeping leadership experience required
• Computer literate in Microsoft Window applications preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on client needs, remaining calm and courteous at-all-times

Benefits

• 401(k)
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization