About the position
The MIL Corporation seeks a Jira Product Manager (Systems Administration, Senior Analyst) to support a Federal Government client in Charleston, SC. The Jira Product Manager should have experience with performing all areas of JIRA administration for a portfolio of software applications program and projects. This includes the administration, configuration, maintenance, change control, risk management and validation and verification of Jira to support and optimize business processes. This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements. This position is currently unfunded and is being posted in anticipation of a future contract award and funding approval. We are proactively identifying and engaging with qualified candidates. While candidates may be contacted for pre-screening, any hiring decisions will be contingent upon funding availability and final program requirements or client approval.
Responsibilities
- Provide subject matter expertise on configuring, managing and maintaining the Jira instance, to meet the needs of the organization to include creating and maintaining custom fields, workflows, and schemes, and managing Jira projects.
- Collaborate with project managers and other stakeholders to ensure the Jira configuration supports existing business processes.
- Analyze, review, and document current functionality of Jira system configurations and processes to determine potential areas of improvement.
- Gather requirements for new business processes and provide continuous improvements to the Jira instance by developing new customizations, integrating with other tools, or implementing Jira best practices.
- Provide training and support to Jira users including conducting training sessions, creating content for user guides, and also briefing the clients and project teams on new functionalities.
- Analyze complex problems, develop and document alternate solutions.
- Follow and aid in developing governance processes.
- Devise, test, and deploy integration's between Atlassian products and other internal tool chains.
- Perform routine monitoring activities and report on the status of the project and related tasking.
- Research and implement new approaches on Jira and potential Confluence usage.
Requirements
- 5+ years of experience with focus on Atlassian solutions, including Jira, Jira Service Manager and Confluence.
- Certified Atlassian Jira Administrator.
- Experience with SAFe Agile Framework; working knowledge of Scrum and Kanban methodologies.
- Expertise in project management best practices.
- Expertise with MS Office (Word, Excel, Visio, PowerPoint, Project).
- Strong communication and collaboration skills.
Nice-to-haves
- PMP or CAPM certification.
- Experience with Power BI Reporting.
Benefits
- Health, life, disability, and retirement plans.
- Paid time off.
- Opportunities for professional growth.
- Tuition assistance.
