About the position
Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking a Lead Marketing Coordinator to join our award-winning sales and marketing team. As a Lead Marketing Coordinator, you will offer guests financial incentives in exchange for learning about our points-based ownership product while attending events and at off-property locations such as Sporting Events (like MLB games), Concerts, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program.
Responsibilities
- Acts as team lead and assists with scheduling needs.
- Provide feedback to managers regarding individual performances, recommend any additional training needed.
- Schedules sales presentations and manages customer expectations.
- Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
- Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
Requirements
- Highly motivated with sales or customer service experience.
- Enjoy interacting with guests either in person or by phone.
- Available to work a flexible schedule to include weekends and holidays.
- Concierge, telemarketing and/or sales experience preferred.
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping.
- Ability to stand, sit, or walk for an extended period of time.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Benefits
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
