Lead Product Systems Analyst

About the position

The Lead Product Systems Analyst will research, analyze, code, and test to successfully implement products in support of Company goals. This individual will ensure coding and implementation of product files and calculations adheres to product design requirements and contract provisions. In addition they will provide support to other areas regarding product functionality and system capabilities.

Responsibilities

• Analyze product design documents for highly complex products to determine product coding requirements.
• Review contract documents to ensure system coding supports contract provisions.
• Collaborate with actuarial groups to understand highly complex product design concepts.
• Research system documentation, manipulate product file coding, and run 'what-if' analysis to gain an understanding of current system functionality.
• Collaborate with various technical staff members to develop creative and original solutions to support complex product designs.
• Ensure resulting changes to the system environment do not adversely impact existing production processing.
• Code product files in various systems to adhere to product design and contract provisions.
• Independently research, troubleshoot, and resolve various types of production problems on multiple systems.
• Understand and manipulate highly complex product and actuarial concepts and formulas.
• Create spreadsheets with comprehensive, advanced formulas to help validate actuarial and product related calculations.
• Develop or assist in the development of new calculations as needed.
• Perform and/or assist with complex testing activities, including the definition of advanced test scenarios.
• Test and manipulate policies to satisfy required testing considerations.
• Calculate expected results and validate system results for accuracy.
• Analyze results, research discrepancies between actual output and expected results, and determine solutions to correct discrepancies.
• Compose or assist with the composition of highly complex business and systems requirements.
• Interpret highly complex business requirements, technical designs, and test plans.
• Maintain and continually enhance product and systems/technical knowledge.
• Serve as a subject matter expert regarding advanced and diverse product functionality across multiple systems.
• Provide broad administrative, technical, and product support to other areas.
• Ensure assigned projects and tasks remain on schedule to meet implementation dates.
• Communicate progress and assist in resolving issues/conflicts.
• Lead highly complex and diverse projects, facilitate project meetings and brainstorming sessions.
• Serve as a key player in systems conversions and strategic initiatives.
• Create, maintain, and share product rules and calculations across system components and platforms.
• Balance data to ensure accurate data is converted into the system.
• Work independently with substantial latitude in decision-making.
• Create and/or update procedures and process flows.
• Provide leadership and mentoring to lower level analysts.
• Maintain department standards regarding quality and support departmental goals.
• Maintain compliance with all standards, controls, policies and practices.

Requirements

• Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience.
• Minimum of 8 or more years of experience in business systems analysis.
• 2-4 years of industry experience also preferred.
• Two years of experience managing technical projects in a complex environment.

Nice-to-haves

• Basic knowledge of insurance company operations.
• Strong organizational and analytical skills with attention to detail.
• Excellent written, verbal and presentation skills.
• Working knowledge of systems methodology, project management, quality assurance and testing methodologies.
• Conceptual knowledge of graphical user interfaces, relational database management systems and data storage.

Benefits

• Competitive Pay
• Bonus for Eligible Employees
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year.
• Be Well Company holistic wellness program.
• Parental Leave - fifteen (15) days of paid parental leave per calendar year.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs