Lead UI/UX Designer

About the position

Alpha Omega is currently seeking a highly experienced Lead UI/UX Designer to join our team to support Corporate Coding Challenges and help support our federal customer(s). If you are a compelling storyteller and UI/UX professional who would like to make a difference in the way government services are delivered, we would like to provide you that opportunity.

Responsibilities

• Support Corporate Coding Challenges
• Collaborate with federal customer teams to create intuitive and engaging customer experiences across multiple projects.
• Lead and guide UX team to develop a unified theme for multiple websites and projects using USWDS as a foundation.
• Lead and guide content design team to refactor and migrate content onto the new user experience and test for its effectiveness.
• Understand 'Why' of customer needs through techniques such as interviews, prototype, benchmarking, surveys, and design workshops.
• Develop Information Architecture for each project to improve customer engagement.
• Develop and implement strategies to deliver iterative progress using agile methodology.
• Advocate for the customer through human-centered research methods.
• Define, adopt and establish standards and best practices.
• Champion the prioritization of research & analysis as a basis for making design centered product enhancements.
• Leading successful UI/UX teams through career mentoring and coaching UX research, agile planning and critical thinking.
• Analyze, articulate and present findings, solutions and recommendations to federal stakeholders in clear and simple manner.
• Empower UI/UX analysts and content designers to analyze user needs, develop reusable components, and implement repeatable strategies to accelerate product delivery.
• Incorporate best practices for internationalization and collaborate with federal internationalization and localization teams to deliver consistent user experienced in multiple languages.

Requirements

• Master's Degree in social sciences, computer science, or relevant field OR Bachelor's degree and 4 years of experience in UI/UX domain.
• 3-5 years of Coding Challenge experience AND/OR at least 8 years of experience with UI, graphics design, or digital product design.
• At least 4 years of experience in user, product, or market research.
• Experience working in Agile teams using leading UI/UX products.
• Excellent communication skills to provide clear, articulate rationale for UIX/UX choices and approach.
• Experience with collaborative design tools such as InVision, Figma, Sketch or other design tools.
• Proficient in Microsoft Office: Word, PowerPoint, and Excel.
• Federal experience is a plus.

Nice-to-haves

• Active or recent DHS experience.
• Corporate Coding Challenge experience.

Benefits

• PTO including paid parental, military, and bereavement leave.
• Eleven (11) paid Federal holidays, five of which are floating holidays.
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan).
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums.
• 401 (k) plan with a match that is 100% vested after you complete two years of service.
• FSA/DFSA/HSA flexible benefit plans.
• Annual Tuition & Professional Development Reimbursement benefit.