Maintenance Technician - Residential (50554)

About the position

As a Maintenance Technician, internally known as Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property.

Responsibilities

• Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor.
• Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property.
• Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction.
• Complete understanding and working knowledge of the company's policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines.
• The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities.
• Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show.
• Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards.
• Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation.
• Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed.
• Other duties as assigned.

Requirements

• Six months to one-year general maintenance and safety experience
• Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
• Basic computer skills/knowledge required to perform job functions
• Ability to work independently with minimal supervision
• Excellent time management skills; ability to prioritize work functions
• A positive, team-oriented attitude, and ability to work with a diverse group of people and customers
• Required to provide own (industry specific) hand tools
• A valid driver's license and/or reliable transportation required
• Regular attendance, punctuality and dependability required

Nice-to-haves

• Six months to one-year general knowledge/experience with all major types of heating and air conditioning
• HVAC certification or ability to obtain
• EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain
• CPO (Certified Pool Operator) or ability to obtain

Benefits

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program