About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
Responsibilities
- Develop and drive a product roadmap that meets current and future stakeholder needs.
- Own key stakeholder relationships and supporting the program and change management over large system implementations.
- Own product discovery and improvement by forming hypotheses, defining objectives and key results, and assessing options that best balance cost with benefit to maximize desired outcomes.
- Break down business requirements into actionable product features and technology user stories.
- Define MVPs that meet strategic outcomes while balancing innovation and efficiency.
- Monitor and deliver desired outcomes throughout the product life cycle through data analysis and partnering with process owners and Technology colleagues.
- Proper testing and documentation prior to deployments, release communications, post-deployment support, and useable and accurate system design that solves user or stakeholder needs.
Requirements
- 3+ years of experience in a third-line audit function (preferred), second-line function, auditing SOX controls, risk management, or Product Management.
- 2+ years of direct experience in Product Management, system implementations, or system administration responsibilities.
- Experience implementing, administering, or robust use of audit management and/or resource management software.
- BA, BS, or equivalent degree in Accounting, Information Systems, Accounting Information Systems, Data Analytics, Information Technology.
- Proven ability to discover opportunities, drive consensus on solutions, and prioritize a backlog.
- Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management.
- Excellent communication, organization and collaboration skills.
- Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives.
- Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.
- Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement.
- Proficient in Microsoft Office and experience using automated reporting and analysis tools.
Nice-to-haves
- Experience with implementing, administering, or robust user of AuditBoard.
- PM/PO, Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA, SAFe or equivalent).
- 4+ years of experience in a third-line audit function (preferred), second-line function, auditing SOX controls, risk management, or Product Management.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
