About the position
Nations Lending Corporation is one of the fastest-growing mortgage lenders in the US. We're headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people. We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of 'home loans. made human.' an integral part of our company culture. We want you to Join The Nation! The Marketing Analyst's primary responsibility is responding to inquiries from prospects who are interested in refinancing or purchasing a home. The Marketing Analyst will be expected to handle outbound/inbound calls with potential customers and have them answer basic questions. Once a prospect has compiled the answers, the Marketing Analyst will transfer the call to a licensed Personal Mortgage Advisor.
Responsibilities
- Contact potential customers to establish new business opportunities.
- Establish relationship and first impression of Nations Lending.
- Establish customer's goals for refinancing or purchasing.
- Gather information about their current situation.
- Market yourself as well as the company and achieve production goals.
- Utilize materials, guides and other reference materials to provide best experience.
Requirements
- Must be 18 years or older
- Some college preferred but not a requirement
- Basic computer skills
Nice-to-haves
- Background in sales
- Prior call center experience
- Great communication skills
- Time management skills
- Ability to multi-task
- Experience using a CRM
