About the position
The Milwaukee Art Museum is a vibrant, welcoming destination where art, architecture, and community come together. As a cultural cornerstone of Milwaukee and a symbol of civic pride, the Museum connects people of all ages and backgrounds through inspiring exhibitions, engaging programs, and unforgettable experiences. Through bold storytelling and strategic outreach, the Marketing and Communications department plays a key role in inviting audiences to discover everything the Museum has to offer—again and again. This is an exciting opportunity to join a team that is shaping how the Milwaukee Art Museum connects with its audience and tells its story. As part of a mission-driven and forward-thinking department, the Marketing and Communications Project Manager will help bring the Museum’s voice to life—ensuring that every project, promotion, and campaign invites our community to be here, be inspired, and be a part of something extraordinary.
Responsibilities
- Manage and monitor project schedules and timelines for the Marketing and Communications team.
- Build projects in Basecamp and track progress. Assist in streamlining workflows.
- Schedule and facilitate project meetings, including kick-offs, progress check-ins, and post-project debriefs.
- Exercise discretion and maintain confidentiality when working on sensitive projects or materials that may involve proprietary or pre-release information.
- Coordinate communication across departments to support collaborative projects.
- Assist with institution-wide communications and messaging in coordination with department leadership.
- Attend community meetings and Museum events to build relationships and represent the department.
- Manage incoming communications via [email protected].
- Oversee vendor invoicing, departmental credit card usage, and maintain department supplies and inventory.
- Maintain file systems and ensure final assets are archived in the Digital Asset Management system.
- Devise systems to improve organization and efficiency across the department.
- Support the Director of Marketing and Communications with administrative tasks and daily scheduling.
- Assist with scheduling media opportunities, coordinating across departments and with media outlets.
- Maintain press clippings and ensure the Press Room on mam.org is up to date.
- Distribute press releases and images to media outlets as needed.
- Collaborate with the Content Marketing Manager to track and update third-party listing sites and event listings on Museum channels.
- Attend Museum events to capture and share real-time content across social media platforms.
- Monitor and respond to social media comments and messages when the Content Marketing Manager is unavailable.
Requirements
- Minimum of 2 years of experience in project coordination or administrative support, preferably in a marketing, communications, or arts environment.
- Strong organizational skills and the ability to manage multiple priorities and deadlines with high attention to detail.
- Clear and effective verbal and written communication skills.
- Ability to collaborate with internal teams and external vendors across varying levels of responsibility.
- Familiarity with Microsoft 365 is required.
- Basic experience creating or managing content on social media platforms (Instagram, Facebook, or X), with an understanding of best practices for engagement and tone.
- A genuine interest in and enthusiasm for the arts and the Museum’s mission.
- Ability to exercise discretion and maintain confidentiality when working on sensitive projects or materials that may involve proprietary or pre-release information.
Nice-to-haves
- Experience with Basecamp, Meltwater, and Hootsuite is preferred but not required.
Benefits
- Full-time, salaried position.
- Salary range of $53,000 - $57,000/yr.
- Occasional attendance at evening or weekend Museum events may be required.
