About the position
Our Marketing Coordinator will be assisting the Sales teams with sales and marketing messaging, while also managing marketing requests, questions, and providing general support where needed.
Responsibilities
- Provides outstanding customer service through phone, email, video conferencing(e.g., Microsoft Teams), and face-to-face engagements, ensuring a consistent and positive experience across all touchpoints.
- Responds promptly to clients requests, maintaining service level standards and ensuring swift, effective resolutions.
- Acts as liaison between client and design team for the creation of marketing materials such as: brochures, pamphlets, internet marketing solutions and emails.
- Provides administrative support in company-supported programs, database management and helps prepare and develop marketing collateral.
- Partners with loan officers to assist with their marketing needs.
- Develops and executes communications and marketing initiatives in addition to preparing marketing metrics for analytical reporting.
- Support digital marketing initiative and onboarding efforts for new hires related to marketing support and set up.
Requirements
- Experience in the Mortgage industry preferred.
- Bachelor’s Degree in public relations, communications, marketing, or equivalent preferred, or minimum of one (1) + years’ experience working in a similar field.
Benefits
- Competitive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
