About the position
The Marketing Operations Coordinator reports to the Senior Marketing Operations Manager and works closely with the Chief Marketing Officers to support the day-to-day management and operation of the marketing department. The Marketing Operations Coordinator will support a wide variety of activities, including coordinating marketing team onboarding for new hires, maintenance of marketing intranet materials, coordinating the marketing mentoring program, preparation of reports, and production of presentations required by the marketing management team. The Marketing Operations Coordinator works closely with marketing, learning and development, and finance personnel to foster an environment that drives operational excellence. It is essential that the coordinator is detail oriented, collaborative, and willing to learn.
Responsibilities
- Coordinate with the Senior Marketing Operations Manager to maintain the department's onboarding program by coordinating with key resources within Marketing and Learning & Development to ensure marketing staff are trained as they join the team and/or change positions.
- Work proficiently in Sidley's learning management system; adding or editing learning objects, canceling sessions where appropriate, generating reports, registering new hires in live events, and general troubleshooting.
- Update resource materials, including process documentation and course materials to ensure content is accurate and up to date.
- Communicate with new hires and hiring managers the role-based onboarding schedules and transcripts using the pre-defined marketing onboarding curriculums.
- Coordinate membership and/or participation in professional associations such as the Legal Marketing Association (LMA) and related activities.
- Support activities related to various department initiatives and protocols, including updates and maintenance to Frequently Asked Questions documents, training programs and projects that ensure effective governance, process improvement, and operational efficiencies.
- Draft and input content into the firm's intranet content management system, including routine updates to the department's resource page and coordinate with appropriate stakeholders to ensure materials are up to date.
- Coordinate with the Senior Marketing Operations Manager and Procurement in the review of marketing contracts by leveraging past contracts and keeping track of deadlines.
- Maintain department staff documentation including the organizational chart and department email distribution lists.
- Assist with monthly department video conferences, including coordination with the Chief Marketing Officers and department leaders to manage logistics.
- Assist in producing a variety of reports summarizing department activities, including graphs and visual presentations for internal teams.
- Other duties as assigned.
Requirements
- At least three years of marketing-related experience.
- A Bachelor's degree from an accredited four year college or university.
- Strong organizational skills, attention to detail and ability to consistently meet deadlines on time.
- Excellent writing and proofreading skills.
- Demonstrated proficiency in Microsoft Word, PowerPoint, Excel and Outlook.
Nice-to-haves
- Legal marketing, professional services, or marketing operations specific experience.
- Proficiency with software applications, including learning management or customer relationship systems, and design tools for formatting graphs or other visuals.
Benefits
- Bonus eligibility.
- Comprehensive benefits program.
