Marketing Operations Manager

About the position

At First Fidelity Bank, we're on a mission to turn financial aspirations into reality. We're looking for a talented Marketing Operations Manager to lead our External Communications team. If you're passionate about crafting high-impact campaigns, this is your moment to shine! As a key player reporting to the Director of External Communications, you'll streamline strategies, champion compliance, and lead a stellar team to deliver outstanding results.

Responsibilities

• Ignite Team Excellence: Guide and energize the External Communications team, setting ambitious goals and building a vibrant culture.
• Streamline for Success: Craft efficient workflows, harness automation, and ensure projects are executed flawlessly.
• Master Resource Optimization: Oversee budgets with precision and leverage dynamic dashboards for smart decisions.
• Unlock Data-Driven Wins: Dive into metrics, craft compelling reports, and spark growth.
• Embrace Cutting-Edge Tools: Supercharge Marketing Tech (MarTech) platforms and tap into trends like AI analytics.
• Safeguard with Confidence: Lead as our Advertising Compliance expert, navigating regulations with smart strategies.
• Build Powerful Alliances: Partner across departments to amplify our marketing efforts bankwide.

Requirements

• Bachelor's degree in Marketing, Business, or 5+ years as an experienced Marketer with a track record of proven success.
• 5+ years in marketing operations or project management, with a preference for financial services.
• Proven leadership skills and expertise in analytics and compliance.
• Client-first passion with standout communication and organizational skills.

Nice-to-haves

• Experience with Marketing Tech tools like HubSpot or Salesforce, design tools and journey management software.
• Developing Insights and analytics and AI operationalization.
• Experience in banking or regulated environments.