About the position
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Position Overview: Genius Product and Delivery Specialists assist with delivering customers their newly purchased vehicles; providing continuing support to our current and future customers with their inquiries regarding vehicle technology, features, functionality, options, and specifications.
Responsibilities
- Product demonstration of vehicle features to our clients, current and potential.
- Answers questions regarding vehicle features and product specifications.
- Deliver vehicles to clients when they are picking up their newly purchased vehicle.
- Configures vehicles for clients with mobile customization tool.
- Perform test drives with clients as needed.
- Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated duties.
Requirements
- Valid drivers license to operate vehicles; including an acceptable driving record with limited violations.
- Excellent communication skills including active listening.
- Service-orientated and able to resolve customer inquiries.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product specialization.
Benefits
- Competitive Compensation
- Paid Time Off: Vacation Time | Personal Time | Holiday Time
- 401(k) plan with dealer contribution
- Employee Assistance Program (EAP)
- Insurance: Medical, Dental, Vision, Accident
- Disability Coverage: Short Term & Long Term
- Voluntary Life and AD&D Coverage
- Employer Paid Life Insurance Policy
