About the position
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Responsibilities
- Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
- Comply with all applicable company policies and procedures.
- Educate customers in proper use and care of respiratory and HME equipment in a home setting.
- Complete required documentation following equipment setup, delivery or pickups as required.
- Assist with customer equipment problems under emergency conditions.
- Process all orders in a timely, accurate manner.
- Promote services and products to referral sources in the community as appropriate.
- Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
- Assist with implementation of quality improvement program to meet company policies.
- Maintain home oxygen systems through regularly scheduled visits to customers.
- Safely drive and maintain company vehicle.
- Perform patient assessment and re-assessment for patient care.
- Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
- Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
- Assume on-call responsibilities during non-business hours in accordance with company policy.
- Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
- Maintain patient confidentiality and function within the guidelines of HIPAA.
- Complete assigned compliance training and other educational programs as required.
- Maintain compliance with AdaptHealth’s Compliance Program.
- Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch Maintenance and Cleaning Guidelines.
- Perform other related duties as assigned.
Requirements
- High School Diploma or equivalency.
- Entry level sales, customer service background essential.
- One (1) year of Military, delivery driver with sales component or health care technician experience would be considered related experience and preferred.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Valid and unrestricted driver’s license in the state of residence.
