About the position
The position involves scheduling appointments for various medical services, verifying insurance benefits, preparing patient charts, and coordinating patient care information with other healthcare providers. The role requires effective communication with patients and staff, as well as the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Schedule appointments for office visits, surgeries, diagnostic tests, attorneys (depositions), meetings, IME’s and others in an efficient and timely manner
- Verify insurance benefits, pre-certify procedures, and provide data needed by third parties to ensure patient services are reimbursed per fee schedule
- Prepare patient charts for office visits with all patient medical test results, operative reports, and/or other documentation pertinent to the patient visit
- Triaging and responding to patient phone calls, including pre and post-operative surgical patients
- Coordinating patient care information with other health care providers
- Documenting information in patient records
- Gathering and managing necessary documents (i.e. medical record, test results)
Requirements
- 2-3 years of relevant medical experience
- Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
- Medical Assistant certification is a plus
- Able to multi-task and work in a fast-paced environment
- Communicate effectively verbally and in writing to document/record information
- Strong interpersonal skills
- Able to work well and communicate professionally with physicians, patients and staff in all levels of the organization
- Able to develop constructive and cooperative working relationships with others and maintain them over time
- Capable of prioritizing and organizing information to achieve a smooth flow of tasks
- Able to utilize electronic medical records in an efficient manner
Benefits
- Medical, dental, vision, life and AD&D insurance
- Long and short term disability
- 401k program with company match and profit sharing
- Wellness program
- Health savings accounts
- Flexible savings accounts
- ID protection plan
- Accident, critical illness and hospital benefits
- Paid holidays
- Paid time off
