Night Stocker

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Night Stocker position involves unloading product, opening containers, stocking shelves, and rotating product where necessary.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customer’s names and to address them by name whenever possible.
• Assists customers by escorting them to the products they are looking for, securing products that are out of reach, and loading or unloading heavy items.
• Makes note of passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
• Monitors for miss-picked items, reviews product outs, and wrong deliveries.
• Organizes stock for greatest efficiency, cleans and restocks damaged items.
• Tags the shelves with overstock in the back room and understock drawers.
• Reports all new or different items for the scanning coordinator for input into the system.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled, on time, and works the scheduled number of hours.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Requirements

• Must have the ability to solve practical problems with a variety of variables and limited standardization.
• Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to understand and follow verbal or demonstrated instructions.
• Must be able to write identifying information and request supplies orally or in writing.
• High school or equivalent experience.
• Six months or less of similar or related work experience.