About the position
This position is for Progressive Care located at Carilion New River Valley Medical Center (CNRVMC). Working full time, evenings, 3pm-11pm. You're an accomplished nurse and a talented leader. Step up and join the extraordinary nurses providing extraordinary care at Carilion Clinic, a Joint Commission-accredited network that includes seven hospitals, two of which are Magnet-designated; multi-specialty physician practices; and affiliations with prestigious academic medical institutions. The Operations Manager has rotating 24-hour accountability and responsibility for a direct care nursing unit/area providing a link between daily operations and achievement of organizational goals. The Operations Manager is responsible for creating safe, healthy environments that support the work of the health care team and contribute to patient and employee engagement. Provides day-to-day leadership for successful implementation and execution of goals, action plans, and objectives for the department. Responsibilities include daily throughput of unit, patient experience rounding, employee rounding for engagement, quality monitoring of unit, planning of budget and managing expenses.
Responsibilities
- Responsible for overseeing the day to day operations of a department as they relate to goals and objectives.
- Organizes, manages and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service.
- Coordinates resources to provide adequate staffing for department.
- Demonstrates effective team building and leadership skills.
- Establishes day-to-day priorities and directs staff task assignments.
- Facilitates teams in problem solving processes.
- Responsible for day to day monitoring of department budget, monitoring of expenses, and engaging in cost containment ideas.
- Creates a safe, comfortable and therapeutic environment for patients and families in accordance with standards and which is respectful of patient's rights.
- Completes daily leadership rounding with a focus on quality and patient experience.
- Provides real time staff feedback and service recovery.
- Participates in the hiring and onboarding of new staff.
- Manages and maintains unit schedule with a focus on appropriate staffing mix to meet unit needs.
- Facilitates and coordinates daily Interdisciplinary Rounds to ensure efficient unit throughput.
- Collaborates with medical staff to ensure effective and quality patient care.
Requirements
- Graduate of school of professional nursing.
- BSN required.
- At least 2 years in a clinical nursing role.
- Currently licensed as Registered Nurse in the Commonwealth of Virginia.
- AHA BLS-HCP required.
- May be required to obtain/maintain BLS, ACLS, PALS, NRP based on specific work unit.
- In Psychiatry and Behavioral Health, de-escalation training must be successfully completed within four months of hire and then maintained going forward.
- Licensure and/or certification in medical or management related discipline preferred.
- Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills.
Nice-to-haves
- Licensure and/or certification in medical or management related discipline preferred.
Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Comprehensive Medical, Dental, & Vision Benefits
- Flexible Work Arrangements/Schedules
- Remote Work Options
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
