About the position
As the Office & Facilities Manager of Optiver’s New York office, you will support the creation of our new office to ensure our goal of creating the best-in-class employee, candidate and guest experience. Working with US Office Operations team, you will influence decisions for the physical space, health and safety, security, hospitality, catering and office administration. As part of a collaborative team, you can develop an office environment that aligns with our culture of high performance and high reward.
Responsibilities
- Lead the planning and execution of all office operations initiatives, from facilities and office management to remodeling to personnel moves and vendor management.
- Partner with the US Head of Office Operations to establish high-level goals, policies and processes based on business impact and return on investment.
- Work with external partners, including building management, general contractors and individual trades as well as workplace experience vendors.
- Support senior leadership alignment and communication around any office or space renovations and act as the point of escalation.
- Assist with the build-out of our New York office, ensuring collaboration and employee experience.
- Monitor SLAs, KPIs and contractual agreements of external partners. Where required, evaluate alternative providers and support necessary change management.
- Oversee the local Office Operations budget, ensuring the proper procedures are in place to track, analyze and report costs regularly.
Requirements
- A variety of experience across office management, facilities management and construction projects.
- Solid experience with facilities management, remodeling, restacks and office moves.
- An understanding of building infrastructure/MEP fundamentals, such as HVAC, electrical, plumbing.
- A proven background in building the best workplace experience.
- A history of strong vendor management.
- Good understanding of technical solutions such as ticketing systems.
- High resiliency to competing priorities and uncompromising focus on quality.
- Ability to build strong relationships and credibility across a broad range of stakeholders.
- Professional verbal and written communication skills.
- Excellent organization and leadership skills.
- Patience and understanding when analyzing data and its use in critical problem-solving.
- Flexibility to work occasional evenings or weekends.
- Ability to work independently with minimal supervision in high-pressure situations.
Benefits
- 401(k) match up to 50% and fully paid health insurance
- 25 paid vacation days alongside market holidays
- Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more.
