About the position
The Product Operations group is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and product launch process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems and supply chain to meet our needs, and drive continuous improvement for the company. As an Operations Program Specialist (OPS), you will engage with an experienced cross-disciplinary teams to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer and global team environment. You must have demonstrated ability to manage multiple complex projects simultaneously by appropriately plan, prioritize, delegate and execute effectively. Traveling will be required for this role.
Responsibilities
- Coordinate and manage project documentation including bills of materials (BOM), part specifications, mechanical drawings, and engineering change orders.
- Manage Bill of Materials (BOM), parts process oversight: assigning part numbers, routing change orders, completing vendor item ties within corporate Agile system.
- Material acquisition and tracking. Manage allocations, track devices allocated to accessory teams, sample destruction after programs completed, shipment and logistics support of units.
- Collect build requests and manage build allocations, assist with and monitor build plans for accessory programs, update build matrix per EPM.
- Change Request (ECO/ECN/RCO/NRCO) coordination.
- Own and Manage the Build Matrix for all factory builds.
- Raise and organize Purchase Orders (PO).
- Establish, organize and maintain program Confluence Pages.
Requirements
- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience using data and metrics to determine and drive improvements.
- Experience working cross functionally with tech and non-tech teams.
Nice-to-haves
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Expert knowledge with Product Lifecycle Management systems.
- Excellent analytical and communication skills; meticulous attention to details.
Benefits
- Medical, financial, and/or other benefits.
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
