About the position
Gulf Coast Endodontics is looking for a great addition to our endodontic practice at the Pasadena location. The main duties would include scheduling appointments, greeting patients, and assisting with treatment plans. We're seeking someone friendly, organized, and enthusiastic about providing excellent patient care. The ideal candidate should bridge the gap between customer obsession and clerical management, making a positive and lasting first impression. You will be responsible for welcoming patients, maintaining accurate patient records, answering incoming calls, sorting emails, and keeping the front desk tidy and presentable. As an essential member of our office, you will also help facilitate and coordinate other office responsibilities as needed.
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Checking, sorting and forwarding emails
- Keeping updated records and files
- Keeping front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
- Facilitating and coordinating other office responsibilities as needed
Requirements
- 1 year of proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g fax, printer, etc.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help patients
Benefits
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
