About the position
This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient service including managing the patient scheduling process; collecting and posting of patient payments; maintaining patient charts and electronic medical records; maintaining the front desk area; and providing outstanding customer service to our patients.
Responsibilities
- Greet patients
- Answer phones
- Electronic scheduling
- Verify current personal and financial information
- Book appointments
- Verify insurance benefits
- Copay collection
- Faxing and filling
- Other duties as assigned
Requirements
- High School Diploma or equivalent
- One (1) year experience in physical therapy office preferred
- Comfortable working in fast paced environment
- Excellent communication skills, both verbal and written
- Dedication to patient care
