About the position
This is a posting for three Portfolio Product Owner (PPO) roles with the following focus areas: 1) Lead broad support for modernization and product simplification efforts across the Claims and Servicing Domain 2) Provide support for the Finance E&S team, Billing Modernization, and Fraud while driving connectivity and transparency with the Finance ELT 3) Provide support for the Service E&S team, specifically owning the Small Commercial Digitization roadmap and supporting cross-cutting portfolio initiatives. These roles own the product strategy for one or multiple complex functional areas, the delivery of which generally spans across portfolios. The role represents the voice of the customer and the organization through the delivery of business value. Works closely with stakeholders (business and technology), including executive leadership, to define and prioritize cross portfolio features and stories, ensuring alignment with customer needs and short- and long-term organizational goals. Understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work for the organization. Collaborates with squad/teams, technologies and architects across multiple portfolios to develop a deep understanding of the technologies and systems they support. Identifies existing capabilities and ensures their adoption where needed within the portfolio as well as identifying capability gaps and ensuring there isn’t duplicative efforts taking place to help reduce redundancy and promote reuse.
Responsibilities
- Accountable for leading cross portfolio strategic initiatives.
- Sets ambitious and clear cross portfolio strategy, develops comprehensive product vision and translates into roadmaps based on ongoing input from stakeholders.
- Accountable for developing and achieving product level KPIs.
- Manages product(s) with expert level of strategy, scope, and complexity.
- Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and the squad/team to remove roadblocks to execution.
- Owns and maintains the product cross portfolio/program level backlog and is accountable for its contents and prioritization.
- Resolves open issues/questions quickly and efficiently.
- Contributes to priorities for and leads portfolio quarterly planning.
- Leads the analysis and reporting on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
Requirements
- Advanced knowledge of Agile development methodologies as typically acquired through a Bachelor`s degree in relevant field (business, computer science, humanities etc) and a minimum of 10 years direct experience with Agile teams as well as 7 years in business, technology, or consulting.
- Master`s degree preferred.
- High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
- Develops strong stakeholder relationships and influencing across multiple organizational boundaries.
- Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs.
- Ability to lead varied audiences through census building.
- Technical proficiency required to participate in sprint planning and have an informed, independent voice.
- Strong influencing skills.
Benefits
- Comprehensive benefits and continuous learning opportunities.
- Support for a diverse, equitable and inclusive workplace.
- Employee Resource Groups (ERGs) for community and engagement.
