Pre-Service Coordinator / Marketing Specialist

About the position

Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization. This position can work from any YV office located in the Central region.

Responsibilities

• Market for new referrals in region to meet census goals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community.
• Participate in education and outreach about the program.
• Maintain regular contact with known referral sources and provide appropriate customer service to all external and internal customers.
• Communicate at least weekly with regional supervisor regarding active referral numbers, referral needs, red-flag referrals, and census projections.
• Process Initial Screening Forms and referrals and conduct face-to-face biopsychosocial intake assessment within the expected timeframes.
• Complete referral packets and submit timely to Placement Services for pre-certification with HSM.
• Contact current and previous service providers during the referral process to gain multiple perspectives and to discuss needs for ongoing services after enrollment in the program.
• Collect all clinical information necessary for MYPAC admission and verify Medicaid eligibility.
• During eligibility determination, check in with families weekly and provide 24/7 crisis response and intervention as necessary.
• Foster families from referral to admission and provide support and crisis response as needed.
• Maintain adherence to the legal guidelines as a mandated reporter with the guidance of the Regional Supervisor and Clinical Consultant.
• Attend and participate in individual supervision with the Regional Supervisor.
• Develop and implement, with the aid of the Regional Supervisor, a Professional Development Plan to increase the skills necessary for completion of the job and to allow for professional growth.
• Attend all trainings as required.
• Interact in a positive manner within any capacity of the job.
• Perform other duties as assigned.

Requirements

• Master’s degree in a social services field (required)
• Certification or eligibility for CMHT credentials (required)
• Experience in providing customer service and comprehensive mental health assessments (preferred)

Nice-to-haves

• Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• Retirement Savings Pension Plan
• 401(k)
• 2 weeks paid vacation
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement
• Tuition Reimbursement
• Clinical Licensure Supervision