About the position
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. This position is not eligible for immigration sponsorship. As a Principal Product Delivery Mgr II, you will be responsible to lead the development and implementation of complex initiatives, serving as the single point of contact and driving successful software delivery. As the Principal Product Delivery Manager II, you will guide all aspects of intricately complex initiatives, tracking software delivery from original concept through production launch and beyond. You'll monitor and drive delivery by implementing Agile project management best practices and utilizing project tracking tools and systems to ensure seamless execution.
Responsibilities
- Navigate delivery of approval initiatives on time, within budget, and exceeding quality standards and customer experience.
- Guide capacity planning, monitor daily work efforts, identify resource needs, conduct quality reviews, and manage issues.
- Provide expert guidance on planning documents, ensuring they are complete, current, and maintained.
- Ensure alignment and communication with all stakeholders throughout the delivery process.
- Meet proactively with internal customers for status updates, reporting, and feedback.
- Facilitate collaboration between business and technical teams to optimize delivery timelines.
- Manage timelines and quality of third-party vendor and internal project deliverables.
- Identify and communicate risks, partnering with technical leadership for mitigation strategies.
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
Requirements
- Bachelor's degree in a technical field or equivalent experience.
- Delivery management experience - 10+ years.
- Experience working in an Agile software development environment - 6+ years.
- Ability to read, write, speak and understand English.
- Ability to prioritize and organize effectively.
- Ability to define key performance indicators/metrics.
- Ability to show judgment and initiative to accomplish job duties.
- Ability to develop strong working relationships with peers and project members.
- Ability to implement project plans and monitor progress, resource usage and quality.
- Ability to document, prepare, and deliver data-driven presentations and present to various levels of the organization.
- Ability to identify issues of an intricately complex nature and effectively resolve.
- Ability to drive communication, issue resolution, and integration planning with upstream/downstream systems and departmental units.
- Extensive experience with Word, Excel, PowerPoint, and project tracking tools.
- Expert understanding of multiple delivery management disciplines.
- Expert foundation in how to manage and balance various constraints to ensure successful delivery.
- Extensive experience with conducting risk assessments and developing plans for eliminating or mitigating the risks identified.
- Multi-disciplinary expertise, as scrum master, Agile coach, product owner, project manager, release train engineer, business analyst.
- Experienced in intra team collaboration and conflict resolution, communication across platforms and with stakeholders.
- Extensive experience with release management responsibilities.
Nice-to-haves
- Master's Degree.
Benefits
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life.
